Privacy Policy of the Alliance Française de Lille Métropole

The Alliance Française de Lille Métropole (hereinafter “AFL”) places great importance on protecting your personal data and respecting your privacy. This policy is intended to inform you about how we collect, use, and protect your data when you browse the website https://www.aflille.org/.

1. Data Controller and Data Protection Officer (DPO)

The data controller for the data collected on the website is: Alliance Française de Lille Métropole, 2 rue Bernos, 59800 Lille, SIREN: 801505645

To ensure proper compliance with data protection regulations, we have appointed a Data Protection Officer (DPO): Claire LE MEUR – Contact: info@aflille.org

2. Personal Data Collected

When you use our website, we may collect the following data:

  • Through our contact forms (managed by the WP Forms plugin): Your last name, first name, email address, phone number, and any other information you choose to voluntarily provide in the body of your message.
  • Through cookies: Anonymized browsing data used for audience measurement and to improve our website.

3. Purposes of Data Processing

The data collected through our forms is used solely for the following purposes:

  • Respond to your inquiries (courses, exams, certifications, etc.).
  • Manage registrations and administrative follow-up.
  • We will contact you again regarding assistance or support.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent (when you check the consent box or submit the contact form).
  • The AFL’s legitimate interest in responding to its users’ requests and improving its services.

5. Data Retention Period

In an effort to minimize data retention and protect privacy, the AFL has implemented strict retention periods:

  • Data from contact forms (WP Forms): Your data is retained for as long as necessary to process your request and is automatically and permanently deleted 6 months after receipt.
  • Navigation cookies: Cookies placed on your device with your consent are stored for a maximum of 2 months, in accordance with our legal notice.

6. Data Sharing and Hosting

Your personal data is strictly confidential and intended for the exclusive use of the Alliance Française de Lille Métropole team. Under no circumstances will it be sold, transferred, or rented to third parties.

Your data is hosted in France on the servers of our hosting provider: O2Switch – 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand.

7. Data Security

The AFL is committed to implementing appropriate technical and organizational measures to protect your personal data against alteration, accidental loss, or unauthorized access. In particular, our website is secured by an SSL protocol (HTTPS).

8. Your Rights Regarding Your Personal Data

In accordance with the French Data Protection Act and the General Data Protection Regulation (GDPR), you have the following rights regarding your data:

  • Right of Access: You may request to know what information we have about you.
  • Right to rectification: You may request that your data be corrected if it is inaccurate.
  • Right to erasure (right to be forgotten): You may request the early deletion of your data (before the automatic 6-month deletion).
  • Right to restriction and objection: You may object to the processing of your data or request that it be restricted.

To exercise your rights: You can contact our DPO, Claire Le Meur, by email at the following address: info@aflille.org or by mail at the AFL’s address (2 rue Bernos, 59800 Lille).

If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the CNIL (www.cnil.fr).